FAQ
I have a specific question about the solutions.admin2025-06-04T14:26:01+00:00
Please ask your preferred dealer or send your email to: info@laundry-robotics.com
Can I see Robin, Roy and Roger @work?admin2025-06-04T14:26:28+00:00
Please ask your preferred dealer or send your email to: info@laundry-robotics.com
Do Robin, Roy and Roger need to know the details of your towels?admin2025-06-04T14:26:45+00:00
No! Robin, Roy and Roger always accurately detect the corner of a towel and deliver it correctly to your folder.
Can Robin, Roy and Roger handle coloured towels?admin2025-06-04T14:26:59+00:00
So far they learned themselves to pick up coloured towels. Please ask your dealer to test your coloured towels.
Can I order Robin, Roy and Roger in a different color?admin2025-06-04T14:27:18+00:00
No, Robin, Roy and Roger were born like this.
Do Robin, Roy and Roger need any service and maintenance? And do I need to sign a service contract for that?admin2025-06-04T14:27:35+00:00
They need highly attention and care but not that much. A service contract with your dealer is recommended.
Are Robin, Roy and Roger able to recognize logos?admin2025-06-04T19:23:26+00:00
Yes, it is possible to equip Robin or Roger with an option that recognizes logos. It is not possible to equip Roy with logo recognition.
What else do Robin, Roy and Roger need?admin2025-06-04T14:28:48+00:00
Robin, Roy and Roger need a steady supply of towels and a continuous operation of the towel folder. And, like all of us, they need colleagues who look after them.
Can Robin, Roy and Roger work with all towel folders?admin2025-06-04T14:29:04+00:00
They can work with any brand and type of standalone towel folder.
What are the laundry essentials for employing Robin, Roy and Roger?admin2025-06-04T14:29:27+00:00
Robin, Roy and Roger need: electricity, compressed air and every now and then an internet connection to ‘fuel up’ the software. And of course you need a towel folder!
What is my payback period?admin2024-02-27T15:23:59+00:00
Of course, this depends entirely on your situation. How many hours does the toweling folder run per week? How high are your current personnel costs? The dealer can calculate your payback period.
How does Deep Learning (DL) work?admin2024-02-27T15:23:08+00:00
Deep Learning, also known as deeply structured or hierarchical learning, is part of a larger family of machine learning methods. DL is applied to robin and roy in a controlled manner. Controlled DL means that the algorithm gets examples of input and corresponding output. Based on these examples it learns how the characteristics of the input define the output. After the learning phase, the algorithm will be able to produce the right output for new input. The results are very similar to the results of human hands – and often even better!
Does Laundry Robotics make use of AI software?admin2025-06-04T14:30:13+00:00
Yes, Robin, Roy and Roger use AI software. To be more specific they use Deep Learning (DL) software. DL is een AI function that immitates the workings of the human brain in processing data and creating patterns for use in decision making.
What is the delivery time?admin2025-06-04T14:30:27+00:00
Our dealers can inform you on delivery times. Normal delivery time is anywhere between 12-14 weeks.
Can I order directly from Laundry Robotics?admin2024-02-27T19:08:36+00:00
No you can not. Please ask your preferred dealer or send your email to: info@laundry-robotics.com
Who are Robin, Roy and Roger?admin2025-06-04T19:25:43+00:00
Robin, Roy and Roger are robotic solutions that pick up towels and automatically offer them to a towel folder, regardless brand and type of folder. Robin was conceived in 2017 and born in 2019. Roy was born in 2020, and Roger in 2024. They can work for you 24 hours a day, 7 days a week, delivering consistent speed and quality.
